Mobile / Live
Your 66b2 account connects directly to Nagad, Rocket and Bank Transfer — the payment rails we've configured for Bangladesh. Every transaction starts and ends in your account wallet, and the steps shown there are the ones to follow.
Adding funds to your account starts at the deposit counter inside your signed-in area. We've connected Nagad, Rocket and Bank Transfer as the available routes for Bangladesh — choose the one that matches the wallet or bank account you use day to day. Once you select a method, the screen shows you the exact fields to fill: the amount, any reference code and the confirmation step. Follow only what the deposit screen shows.
Log in and go to the banking or cashier section of your account. The deposit option is listed there alongside your current wallet balance.
Select Nagad, Rocket or Bank Transfer from the method list. The screen updates to show the fields and reference instructions specific to that route.
Type in the amount you want to add, copy any reference code shown, and complete the transfer from your wallet or bank app exactly as instructed.
Once the transfer is sent, return to your account balance view. The deposit counter will reflect the status when the transaction is processed on our end.
When you want to move your balance back to Nagad, Rocket or your bank account, open the withdrawal section of your account area. The process mirrors the deposit flow: pick the method, enter the amount and confirm. There is one additional step — we require that the wallet or bank account you withdraw to matches the one you deposited from.
Find the withdrawal option inside your signed-in account area, alongside your available balance. Only the balance cleared for withdrawal will be shown as available.
Choose Nagad, Rocket or Bank Transfer. The method must match the one you used when you last deposited, as our wallet-matching rule applies to all withdrawals.
Type the amount you want to withdraw. The screen will show the minimum and maximum that apply to your account at that moment — follow those figures.
Confirm the request. Your transaction history updates with a status label as the withdrawal progresses. Contact support if the status does not change within the timeframe shown.
Your account area may prompt you to complete identity or wallet-ownership checks at certain points — for example, before your first withdrawal or when our system flags an unusual transaction pattern.
When verification is required, your account area displays the specific fields and upload requests. Do not submit documents elsewhere — only the in-account form counts toward your verification status.
We may ask you to confirm that the Nagad, Rocket or bank account linked to your profile belongs to you. The account screen shows the exact step when this is needed.
After submitting any required information, your account status label will update. You can return to the verification section at any time to see where things stand.
If you receive an unusual request or a prompt that does not appear inside your verified account area, reach out to our support team before taking any action.
We've set up three payment routes for Bangladesh accounts: Nagad, Rocket and Bank Transfer. Each appears inside your account cashier once you're signed in. The route you choose for a deposit is the one you'll use for withdrawals, so pick the wallet or bank account you use regularly. Availability of each method depends on your account status and eligible region — the cashier screen shows what is active for your account at any given time.
Nagad mobile wallet deposits and withdrawals are available from the account cashier. Use the Nagad number linked to your account for both directions of payment.
Rocket wallet transfers are supported for eligible Bangladesh accounts. Select Rocket in the cashier, follow the reference instructions shown and confirm through your Rocket app.
Bank Transfer connects your registered bank account to your 66b2 wallet balance. The cashier displays the bank details and reference code needed to complete the transfer.
Every deposit and withdrawal you make leaves a record in two places: your Nagad, Rocket or bank statement and your 66b2 transaction history. When both sides agree, the payment is settled. When they don't — a reference code is missing, an amount differs by a small rounding — that mismatch is usually the first detail our support team needs.
Every transaction generates a reference code on both the payment app side and the 66b2 account side. Note the code shown in your Nagad, Rocket or bank app at the time of transfer — it is the key identifier for any follow-up.
Your 66b2 transaction history shows a status label for each entry: pending, processing, completed or declined. Check this label before contacting support — it often answers the question without needing a conversation.
Open your signed-in account area and navigate to the transaction or history section. Entries are listed in reverse chronological order with amounts, method names and timestamps for each transaction.
Hold onto screenshots or PDF receipts from your wallet or bank app for any transaction you want to query. The reference code, amount and timestamp on that receipt are the three details that resolve most discrepancies quickly.
Account safety on 66b2 starts with straightforward habits: always access the platform through the domain you know (66b2), and never enter your account details on a link sent to you through an unverified message. Our support team will never ask for your password or full wallet PIN in a conversation. If something feels off, check the address bar first.
Always confirm you are on 66b2 before entering any account credentials. Phishing pages copy the look of a site; the domain in your browser address bar is the one fact that cannot be faked without you noticing.
Account checks exist to confirm that the person withdrawing funds is the account holder. When verification is triggered, follow only the steps shown inside your signed-in account area — not any external link or message.
We match your Nagad, Rocket or bank account to your registered profile before processing withdrawals. This means funds can only leave to a wallet we have already associated with your account name.
If you notice an unrecognised transaction, a failed deposit that left your wallet but did not reach your balance, or any account prompt you did not initiate — contact our support team through the published route inside your account area.
These are the questions we hear most often about deposits, withdrawals and account checks. If your question is not listed here, the support route inside your account area is the right place to ask.
Your account cashier shows Nagad, Rocket and Bank Transfer as the configured deposit routes for Bangladesh. Open the cashier after signing in to see which methods are active for your account and the fields required for each.
Check the status label in your transaction history first. If it shows pending or processing, the payment is still moving through the rail. If the status has not updated and time has passed, contact support with the reference code from your Nagad app.
We apply a wallet-matching rule: the account you withdraw to must match the one on your deposit record. This protects your funds. If you need to change a linked wallet, contact support through your account area before placing a withdrawal request.
The exact documents depend on what your account record already holds at the time verification is triggered. Follow only the upload fields shown inside your signed-in account area. We do not publish a fixed universal document list because requirements vary by account.
Minimum and maximum amounts are set at the account level and shown live in the withdrawal screen when you initiate a request. We do not publish fixed figures here because they can differ by method and account status.
Note the reference code from your 66b2 transaction history and check it against your Rocket statement. If the amounts and reference match but the balance is not showing, contact Rocket support and 66b2 support together, sharing the reference from both sides.